Privacy Policy At RM Window Cleaning, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This privacy policy describes how we collect, use, and protect your data when you use our website. 1. Collection of Personal Information We collect personal information only when you voluntarily provide it, for example, when you fill out a contact form, request a quote, or contact us for window cleaning services. The information collected may include: Last Name First Name Address Phone Number Email Address 2. Use of Information The information we collect is used exclusively to respond to your requests and provide you with the window cleaning services you have requested. We use this data to: Contact you regarding your service requests Provide you with personalized quotes Improve our customer service Ensure the proper execution of services 3. Confidentiality of Information We are committed to never selling, exchanging, or renting your personal information to third parties. Your personal data will only be shared with trusted partners or subcontractors when necessary for the provision of our services (for example, for billing or shipping). These parties are required to respect the confidentiality of your data and to use it only for the purpose of providing our services. 4. Information Security We implement appropriate security measures to protect your personal information against loss, misuse, unauthorized access, disclosure, alteration, or destruction. While we make every effort to secure your information, we cannot guarantee 100% security on the internet. 5. Cookies and Tracking Our website uses cookies to improve your online experience. Cookies are small files stored on your device that help us analyze trends, administer the site, track user movements, and gather demographic information. You can choose to disable cookies in your browser settings, but this may affect some of our site's functionality. 6. Your Rights Under applicable law, you have the right to: Access your personal data Correct any inaccurate or incomplete information Request the deletion of your data, subject to our legal obligations To exercise these rights or for any questions regarding your personal data, please contact us at [contact email address]. 7. Changes to this Policy We reserve the right to modify this privacy policy at any time. If we make any changes, we will update this page with the revision date. We encourage you to review this policy regularly to stay informed of any changes. 8. Contact For any questions regarding this privacy policy or the processing of your personal information, please contact us at: RM Window Cleaning 4503 Rue de la Haye, Montreal, QC +1 877-708-3357 info@lavagedevitresrm.com